Frequently Asked Question (FAQ)

It couldn't be simpler: 1. Download the app here via the Google Play Store if you have an Android or here via the Apple App Store if you have an iOS device. 2. Sign up (FREE for 50 cars in your collection). 3. That's it! You can start using the application!

There are a million reasons why it's good for you and your fellow collectors to use this app, and sometimes people who already use it can explain why they use it much better than we do. We recommend you look at our reviews here and see what your colleagues say about us. Most importantly, the app is completely free for up to 50 cars in your collections - so you can see for yourself!

If this question bothers you, first of all, we want to congratulate you because it means you are a passionate collector - just like us. Understandably, taking pictures of all your cars for the app can be daunting, especially if you have many of them. But… Remember that Rome wasn't built in one day; similarly, you don't have to take pictures of all your cars in one go. You can start by adding your favorite cars and the rest slowly when you have more time. The whole process is a pleasure and serves as a good reminder of what a great collection you have P.S. - Adding car pictures to the app is very easy, and very soon, it will take you less than 45 seconds to add one car. It depends on how many details you want to put.

This method works well when your collection is smaller, but as your collection grows, the task of remembering which cars you have becomes much more difficult. You might find it challenging to keep track of variations within each model and need pictures to reference. The app will help you avoid duplicates in your collection and save time checking if you already have the vehicle you want. It's much easier to check things with one click, isn't it?

We know that feeling when 90% of all your photos on your cell phone are of cars. And that's great; it tells us how much we love our cars. However, keeping all your car photos on your phone can be frustrating and inefficient in the long run. Not only does it slow down your phone and take up precious memory, but it also makes it difficult to find specific cars when needed. (You can't filter vehicles by manufacturer, scale, or brand.) Additionally, relying solely on your phone for storing your car collection can be risky, as phones can malfunction, get lost, or be stolen. That's why using Diecast Parking can be a much better solution. With our app, you can easily organize your collection, filter cars by various criteria, and access your collection from any mobile device with an internet connection. Furthermore, we securely store your collection on our servers, ensuring you never have to worry about losing it.

Using Excel or Google Drive to keep track of your car collection is a good start, but there may be more efficient options. For example, while you can create a list of your cars, you might find it challenging to keep track of variations within each model and need pictures to reference. Additionally, manually updating your spreadsheet can be time-consuming and tedious, and you may not always have access to your computer to make changes. With Diecast Parking, you can quickly add new models and variations, upload pictures, and easily update your collection from your smartphone or tablet, no matter where you are. Plus, you can filter and sort your collection by various criteria, making it much easier to find specific cars.

It's fantastic that you keep track of your car collection using an Instagram profile, and we used to do the same thing a long time ago. But just like following a collection through a photo gallery, it's the same thing with Instagram. As your collection grows and you make more posts, finding a specific car when needed can become challenging. You can't filter vehicles by manufacturer, scale, or brand, so you must scroll through all your posts to find a specific car, which can take a long time. That's why using Diecast Parking can be a much better solution. With our app, you can easily organize your collection, filter cars by various criteria, and access your collection from any mobile device with an internet connection. Plus, your collection is securely stored on our servers, so you never have to worry about losing it.

Diecast Parking is much more than just an app. It's a community of car collector enthusiasts. Meet new friends and connect with people who share your interests. Furthermore, we are the only app specialized in tracking car collections that aren't just following the current state of your collection. On Diecast Parking, you can add cars you don't have to your wish list and sell or trade cars with your friends through the app. (+ Discover and explore colleagues' collections, share and compare with your own, and see where you rank on the top car list.)

It is stored in the cloud, which allows you to access your data and images about your cars anytime and anywhere via the app using your username and email. You don't have to worry about losing your phone, experiencing a malfunction, or getting a new one because your data will always be saved on the cloud.

Absolutely no! You can, but you don't have to. If you want to put your username in the form of your nickname, you can do that. It's up to you and what makes you feel more comfortable.

You can upload up to 5 pictures for each model if you want. This will give you perfect photos of the car from all angles.

It's all just one click away. Click on the button to move it from your wish list to your collection list, and the car will disappear from your wish list and appear in your collection.

Yes, you can! You can take pictures directly in the app or take photos of your car and then import them into the app, whichever is easier for you.

Yes! The only way to know if you like our application is to try it out. You can join our app for free until you have a maximum of 50 cars in total across all three lists: my collection, wish list, and for sale. Once you reach that limit, you can decide if you want to keep using the app or not. If you have more than 50 cars, you will need to choose a tier to store them. We are happy only if our users are happy. Fair, isn't it?

The Diecast Parking mobile app is exclusively offered in English.

The cost of our application depends on how many cars you have in the App gallery. You can check out the pricing tiers here. P.S. - we do not have any hidden costs associated with our application.

The app currently does not have a database of cars, but this may be added in the future. Our main focus right now is to help you manage your collection, wish list, and sales. Additionally, you can share your collection with others and see where you rank on the top list.

It's incredibly simple. With just a few clicks, you can mark the cars in your collection that are up for sale. Everyone connected with you on the app will then be able to view them and get in touch via Whatsapp, Messenger, or Email. Sellers will provide their username and email along with the car details, quantity, and price. You'll be able to see the cars you need to pay for from each seller, as well as the history of cars you've purchased from them. In the future, we have plans to add a chat feature and a marketplace for direct car purchases within the app. Similarly, if you are interested in buying, you can see a list of all the cars your connected peers are selling and at what price. NOTE: People not connected with you within the app (friends) cannot see your sales list.

New users of the application usually need around 30 seconds to a minute to add their first car to the collection gallery. However, once you have added pictures to the gallery a few times, it will only take you 10-15 seconds to do it.

You have complete control over the duration of your collection in our app - it can stay archived for as long as you desire. However, if you ever decide to discontinue using our app, you can send us an email requesting account deletion. We value your privacy and ensure that all personal data associated with your account is securely deleted upon request.

If a brand or manufacturer is not listed, you can categorize it as "Other." Additionally, if you have numerous items to add to your collection, feel free to email us at info@diecastparking.com, and we will strive to incorporate them into the app within a few days.

Absolutely! By adjusting your privacy settings, you can keep your account private and restrict others from accessing your collections. Navigate to the Settings menu on the top right-hand drop-down on the navigation bar, and select the option to make all your collections strictly for personal viewing only.

Don't worry; we've got you covered. You can try our app for free with up to 50 cars, and if you don't like it, you can uninstall it without any cost to you.

The payment options depend on whether you're using the App Store or Google Play Store. Here are the payment methods they allow: App Store: Apple Pay. Apple Card. Credit Cards or Debit Cards. PayPal. Apple Business Lease [AFS Commercial Credit] Apple Gift Cards. Apple Account Balance. Google Play Store: Credit Cards or Debit Cards. PayPal. Google Pay Balance. Mobile phone billing. Google Play Gift Cards.

Yes, subscriptions in the Diecast Parking mobile app are set to auto-renew, yet they can be canceled at any time within the app settings or through the app stores. It's important to note that canceled subscriptions will remain active until the scheduled end date. We are dedicated to enhancing the app and appreciate any feedback you may have. Please feel free to reach out to us at info@diecastparking.com.

When it comes to refunds, please note that the refund process is managed by Apple and Google Play as they handle all transactions made on the App Store. As the developers of the app, we are focused on delivering a great user experience. If you require a refund, we kindly ask you to contact Apple or Google Play Support, depending on the platform you made the purchase from. They will be able to assist you with the refund process.

Then you just get the bigger package/level of subscription and then the replacement takes effect immediately, and the remaining time will be prorated and credited to the user.

If you're facing any difficulties with the Diecast Parking mobile app, we recommend ensuring that you have the latest version installed. We constantly work on updates to enhance its performance. If the issues persist, please reach out to our team at info@diecastparking.com and provide us with as much information as possible, including: 1.The device and operating system you are using (e.g., iPhone with iOS 16 or an Android phone with its respective system). 2.Details about the specific action you were attempting or any previous actions you took (if you can recall them). 3.Screenshots or screen recordings that can serve as references. This information will assist us in better understanding and resolving the problem you're encountering!

To access your account, please use the same sign-in method that you utilized when creating your account. You have the option to sign in with your email, Gmail, or Apple credentials. If you chose Gmail or Apple, you can log in using the password you already use for those platforms. If you used email, click on the "send sign-in link to email" option to receive a unique log-in code via email. Please remember to check your junk folder in case the email is mistakenly filtered there. Once you receive the email, click on the provided link to open a webpage. On the webpage, click "open" in the middle of the screen, and then click "open" again at the top of the screen. If you encounter any difficulties, please don't hesitate to contact us at info@diecastparking.com for further assistance.

You can quickly contact us anytime via email at info@diecastparking.com. We strive to respond to all inquiries within 24 hours on business days, and we are here to assist with any questions or concerns you may have.